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City of Buffalo

Location

Buffalo, New York

Role

AmeriCorps VISTA

Project types

Event Flyers, Social Media Management, Internal Comms

Successes

Developed City's strategy for updating residents on vital information during the brink of COVID-19

The Division of Citizen Services was created within the Executive Department to establish and maintain a centralized computer based system and procedures for receiving, processing and responding to inquiries, service requests, complaints and suggestions from citizens in a timely, accurate and professional manner.

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